Independent Solicitor

Your claim will be handled by a firm of solicitors specialising in personal injury claims. There is no middleman. You will enter into an agreement directly with a firm of solicitors. The solicitors have no connection with claims management companies, leaving you to deal with us direct.

You enter into an agreement with us. We are regulated by the Law Society and have to strictly adhere to our rules and regulations. In the event that you wish to make a complaint, initially, you can address it to us. If you are unhappy with the response, you can take up the matter with The Solicitors Regulation Authority.

Most importantly, we cannot practice without a professional indemnity insurance policy. In the event that you consider that we have provided you with negligent advice, you have a right to pursue a claim against us.


If you are making a claim, you are described as a Claimant.


The person or entity against whom you have a claim is described as a defendant. It can be an individual, a partnership, or a local authority.


When a person is unable to make decisions for themselves because of mental incapacity an application can be made to the Court of Protections under the Mental Capacity Act 2005 for another person to be appointed as a Deputy to manage the affairs and property of the incapacitated person.

Claims Management Company

The most famous companies are Claims Direct and The Accident Group (TAG). Both of these companies have gone into receivership and are no longer trading. Claims management companies are not regulated. They are able to use all types of methods of generating inquiries from members of the public. However they do not deal with your claim, but simply sell the claim to a firm of solicitors.

Solicitors are prevented from paying for work introduced to them by CMC’s. .

Legal Fees

If a claim is successful, you will recover your legal fees from the opponent. The basis of our charges to you would be set out on the Conditional Fee Agreement (see below). In claims in excess of 25,000 if you succeed in winning or defending the claim you will recover up to 70-80 % of your lawyer’s fees.


There are expenses of investigating your claim. We would need to obtain records from your General Practitioner and from hospitals where you have received treatment. Whilst we will represent your interest on a conditional fee basis, from time to time you may be asked to pay for these records. If your claim is successful, you will recover these fees wholly from the other side.

Barrister’s Fees

If your claim needs to be tried before a court of law, we may appoint a barrister. If they accept instructions on a “No Win, No Fee” basis, you would not have to pay unless the claim is successful. If we accept your claim, we will find barristers who will accept your claim on similar terms. However, when your claim is successful, the fees will be recoverable from the other side.

Medical Experts/Fees

Your claim for pain and suffering and some aspect of your financial losses have to be supported by an expert medical opinion. We shall appoint a medical expert for you. Experts are not allowed to accept instructions on a “No Win, No Fee” basis. Thus their fees need to be paid. However, we shall appoint an expert through a system whereby fees can be funded.

Legal Expense Insurance Policy

This is an insurance policy, which you would take out in the event that you may have to pay your opponentís costs. If unadvised you take the matter to a court of law and you were to lose the case and/or you were to abandon the case once started in the courts, you would be ordered to pay your opponentís legal costs. If you had an insurance policy, this will be met by the insurance company. Many household contents policy and motor policies have a legal expense cover. Thus you need to check. If you have a legal expense cover, then there will be a limitation on who you can instruct as your solicitors. We can advise you further on that, should the situation arise.

Conditional Fee Agreement

This is an agreement between you and the law firm. The agreement provides that you will pay the lawyer’s fees if the claim is successful. However, if your claim is successful, you will be reimbursed by the opponent for your solicitorís fee. In order to obtain reimbursement, you need to have in place an agreement in writing before the appointment of the solicitor.

Success Fee

As we will not be paid unless the claim is successful, by law we are entitled to charge a success fee over and above our cost (base cost). The Conditional Fee Agreement will provide for a success fee. We can charge up to a 100% success fee.

The success fee is based on a percentage rate of the hourly rate agreed for your work. If therefore we set a success fee of 50%, and an hourly of £150.00, a success fee of 50% would be £75. Therefore for every hour we charge a base cost of £150 and a success fee of £75.

Please note that if your claim is successful, you will recover the success fee from your opponent.

Damaged based Agreement (DBA)

This is another form of no win no agreement save that your lawyers’ charges are paid only if you recover and it will be based on % of the damages.

Loss Assessor

These are companies that would be appointed by persons who have suffered a loss in cases involving property and fire damage, loss assessors are normally appointed. They usually accept your instruction on a contingency basis; that is, they will charge a percentage of the damages recovered for you.

Loss Adjusters

These are companies appointed by the insurance company to investigate the claim. They normally represent the insurance company.

Panel Solicitors

If you have a legal expense cover, your insurance company will appoint a solicitor that you can hire to make your claim. Your insurance company will have agreed to pay their fees. If you are in such a situation, you can obtain the permission from your insurer to utilise solicitors of your choice.

Rates & Base Cost

Our Conditional Fee Agreement will provide that you will pay our cost (base cost) on an hourly basis. This is a standard practice used by most firms of solicitors. Depending upon the size and complexity of your claim, our hourly rate will be as follows:-

Staff Member Hourly Rate
Abdul Hafezi, Principal £120.00 – £280
Assistant Solicitor £135.00
Trainee £70.00
Paralegal £50.00


The base cost will be recovered from your opponent on a successful claim.

London Solicitor